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Security Systems in Plano
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Plano?

A security system is designed to safeguard your family. But what occurs when your home security alarms go off in Plano? What are the right steps to take to be certain you and all your family members are safe?

The most important first step is to avoid panicking. Remember that your around-the-clock monitoring specialists are there for you. Then take the steps described below to be ready for any urgent situation.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is immediately alerted whenever your Plano home security alarms go off. After a monitoring professional is notified, they will call you n a hurry to determine what caused the security system. Your protection devices will trip due to a range of emergencies, including:

  • Break-in

  • Flames or smoke from a fire

  • Flooding

  • Alarm tripped by accident

In cases when your system was set off by accident—like forgetting that your entry-point sensors are switched on when you unlatch a window or door— a representative will call to find out if assistance is required. Give them your predetermined password, and they'll turn off the alarm.

In the event there is a legitimate crisis, your representative will send out first responders, including police, fire, and EMS, to your home. They will even function as the point of contact if nobody is home. Your dedicated monitoring staff can also let first responders know which entry sensor was set off, increasing their preparedness for what could be a hazardous environment. The monitoring expert will maintain a connection with you to keep you in control and let you know what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Plano

Waking up in the dead of night to a security warning going off can be incredibly scary—particularly if you have no idea why it’s going off. The most beneficial thing to do is remain calm and proceed with the following:

  • First, get somewhere safe. Gather your loved ones as quick as you can and relocate to a protected area in the house or depart the home if needed. It's a common tendency to confront the emergency on your own, but this can be incredibly dangerous. Alternatively, focus on keeping you and your family members safe and let the trained personnel deal with the problem.

  • Second, take advantage of your smartphone’s convenient security app to stay in touch with your monitoring team. They'll dispatch emergency professionals who will be en route to your residence in a flash.

  • Lastly, keep in close contact with your monitoring agent and first responders. You can get conferenced in, so everyone is sharing information. On the other hand, if you can't speak directly to emergency services, get alerts through text messages. Even if it’s only a false alarm, it's a good idea to maintain communications with all teams so you will be prepared should an actual problem happen.

Be Prepared For All Security Risks in Plano with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your family and your home are completely protected. With around-the-clock monitoring, smart locks, and safety alarms, your home will turn into the secure environment you intended it to be. Customize the perfect home security package by submitting the form on this page or dial (972) 357-1049 to take the first step toward a secure property.